Frequently Asked Questions

Are your installers fully licensed and insured?

Absolutely! Our installers are both insured and licensed to complete all air conditioning installation, maintenance and repairs. With years of industry experience, we are the leading qualified technicians in the Brisbane area.

Does my air conditioner need to be regularly serviced?

To ensure you’re breathing fresh and clean air year-round, we recommend that you organise a routine service of your air conditioning system. This will also help keep your energy bills low and your warranty effective.

What is the difference between a back to back and up and over installation?

A ‘back to back installation’ is when the outdoor unit/condenser is on the same wall as the indoor unit. The maximum pipe run is three metres.

An ‘up and over’ installation is when the indoor unit is placed on a different wall/side of the house then the outdoor unit, and the pipe runs through the ceiling.

Are your systems reverse cycle systems?

Absolutely! We always install reverse cycle systems. However, our team can install cooling only systems via special request.

How can I reduce my energy costs?

If you have your air conditioning system checked regularly, you can ensure that it is the right fit for your home and energy demand. You could also upgrade the model to a more energy-efficient system.

At home,¬†ensure that you’re using the system for it’s designed purpose. For example, do not overexert the system by running it while doors and windows are open.

How often should I clean my Air Conditioner's filters?

We recommend having a thorough look at your filters every 3 months. If the filter light comes on, inspect the filters and call a technicians if there are any visible issues.

What can happen if my air conditioner is not regularly cleaned?

If your air conditioner is not serviced on a regular basis, the condensation and drainage system may become blocked causing overflowing and damage to your ceiling. An uncleaned machine can also cause a decline in efficiency and a build-up of bacteria.

For more information regarding our residential services, contact our team today!